We offer standard shipping for all orders within the UK, EU, CA, AUS and USA. You’ll receive tracking information once your order is dispatched.
- Domestic Orders: Expect delivery within 3-7 business days after processing.
- International Orders: Aim for 7-10 business days after processing.
Yes, we ship to various countries outside the UK US, CA and EU. However, you may be responsible for local customs fees and duties.
Absolutely! You’ll receive tracking details via email once your order has been shipped.
If your package is lost or damaged during transit, please contact us immediately. We’ll help you resolve the issue.
Returns and Refunds
You can return unopened items within 14 days of receiving your order. If the product is damaged, please contact us within 48 hours of delivery.
To start a return, email us at [email protected] with your order number and reason for the return. We’ll guide you through the process.
Yes, return shipping costs will be deducted from your refund. We’ll provide you with a return label to make it easier.
Unfortunately, we cannot accept returns on opened products for hygiene reasons.
Once we receive your returned item, refunds are processed within 5-10 business days.
Orders
Simply browse our products, add them to your cart, and follow the checkout process. It’s that easy!
If you need to change or cancel your order, contact us as soon as possible. We’ll do our best to accommodate your request before it ships.
We accept major PayPal, Zelle, E- Transfer and selected cryptocurrencies for your convenience.
No, you can place an order as a guest. However, creating an account can make future orders easier.
Account
You can create an account during the checkout process or by clicking “Sign Up” on our website.
Just fill in the required information, and you’re good to go!
If you forget password, click on the “Forgot Password?” link on the login page.
We’ll send you instructions to reset it.
Log in to your account and go to the account settings.
You can update your personal information there.
Yes, once you’re logged into your account, you can view your order history under the “My Orders” section.
Absolutely! We take your privacy seriously and use industry-standard security measures to protect your information.
If you have any questions or need assistance, email us at [email protected] . We’re here to help!